Privacy Policy

Information We Collect

We may collect the following information:

• Name, phone number, email address
• Service location details
• Enquiry details submitted via forms, WhatsApp, or calls
• Technical data such as IP address and browser type

How We Use Your Information

Your information is used to:

• Respond to enquiries and service requests
• Schedule and manage services
• Communicate via phone, email, or WhatsApp
• Improve our services and customer experience
• Comply with legal and regulatory requirements

WhatsApp Communication & API Usage

By submitting your contact details on our website, you explicitly consent to receive:

• Service-related messages
• Appointment confirmations
• Follow-ups and support messages

We use official WhatsApp Business APIs and do not send spam or promotional messages without consent.

You may opt out of WhatsApp communication at any time by replying “STOP”.

Data Sharing

We do not sell or rent your personal data. Your information may be shared only with:

• Authorized internal staff
• Service partners strictly for service delivery
• Government authorities if legally required

Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

Data Retention

Your personal data is retained only as long as necessary to fulfill service purposes or comply with legal obligations.

Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion
• Withdraw consent for communications
• Requests can be sent via our contact details on the website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on this page.